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Billing & Settlement / Create Invoice


Step 1.

Click on Billing under Billing &AR.

Step 2.

You will see a pop-up screen “Bill Processing” as shown below. In the Trips section, you can see all completed trips. Use the Filters section to see loads by customer, driver, or status. Also, use the ship date and delivery date filters to select and to see loads that were driven during the selected period.

Step 3.

Select a trip for which you want to create an invoice and click on Create Invoice.

Step 4.

The Trip details form for which you are creating the invoice will open. Verify that load information is correct, like origin and destination, bill to, freight charge, billing distance, driver rate, because once you create and post the invoice you will not be able to make any changes to the load.

Here also upload Bill of Lading and Proof of Delivery files under Documents. If you need to add additional charges on the load, for example lumper fee, or detention charge, click on Add in the Additional Charges section. To see instruction how to add an additional charge click here.

If you would like to add a comment for the invoice, you can enter it in the “Comments” box and check “Print comment”. The comment will be visible on the invoice page.

Step 5.

Click Create Invoice.

Step 6.

On the Bill Processing page, choose status Invoiced to view your Invoiced loads.

Step 7.

The next step will depend on whether you are working with a factoring company or with the broker.

If you are using a factoring company, click on “Post To Factoring” under “Submit To Factoring Company” when you are ready to submit your batch.

If you are working with the brokers directly, click on “Post” under “Direct Billing” when you are ready to submit the batch.

Step 8.

On the Bill Processing page, choose status Billed to view your Billed loads. You can use the filters to search for specific invoices or specific batches.

To export your invoices to QuickBooks, select the posting date of the invoices, click on “Search” and then on “QB Export” and the .iif file will be downloaded. This file can then be imported into your QuickBooks account.

Billing & Settlement / Customer Payments


Step 1.

To apply a payment to an invoice, click on Customer Payments under Billing & AR.

Step 2.

Select the customer, then click +New.


To apply a payment to an invoice, click on Customer Payments under Billing & AR. If you wish to filter and view the invoices of brokers who only have unpaid invoices, click on “Pending Brokers”.

Billing & Settlement / View Invoices


Click on View Invoice under Billing & AR

On the View Invoices page, a user can see all created invoices. You can filter the invoices you’re looking for by Bill #, Invoice #, Order # or range of Invoice Dates. By selecting an invoice, the user can see invoice details in the Invoice Details section below the table.

Billing & Settlement / Download Merged Documents


Step 1.

Click on Billing under Billing & AR.

Step 2.

To download the merged documents, i.e created invoice + rate confirmation + bill of lading + other documents, all in one document just click on the Download button. A zipped folder with the selected invoice(s) will download to your computer.

Billing & Settlement / Delete an Invoice


Step 1.

Under status “Invoiced” select the invoice you want to delete.

Step 2.

Click on the Delete Invoice button.

After Deleting the invoice, this load is now in status Completed. From here you can make the corrections and recreate the invoice again.

Billing & Settlement / Create a Driver Settlement


Step 1.

Click on Settlement Processing under Settlement tab on the Left Side Menu.

Step 2.

Choose a date range and click OK to see all drivers that have completed trips for an entered period or use filters to choose driver types in Choose payee types.
The first date range applies to the payment cutoff period and it will show all drivers that have billed trips with delivery dates in the selected period. In the fuel transactions period section input dates you wish to include fuel card transactions on the driver statement.

When you have selected all the filters and options click OK.

Step 2.1.

If you want to create a settlement for a specific driver without any loads then select that driver under Choose Driver, check the box labeled “Statements Without Loads” and click Ok.

Step 3.

On the Settlement Processing page, click on the driver on the Driver list and select as many loads, deductions, reimbursements, and fuel card as needed and then click on Save to save all settlement selections so next time when you’re entering the same date range on Settlement Processing page and select the same driver then the saved settlement will display selected (green color).

Step 4.

To process a driver settlement, click the checkbox next to a driver’s name and then click on all loads that you want to process along with all deductions and reimbursements, then click on Processing Selected.
Close Settlement Processing window by clicking the X in the top right corner.

Step 5.

On Settlement Parameters enter Date From and Date To. In this case, use the dates when settlement is processed, then select Billed checkbox and click OK.

Step 6.

Select the checkbox next to driver’s name
Click Unprocess Selected to remove settlement form Billed. This is very helpful if need to make any corrections on driver’s settlement.
Click on Print to download PDF file or to print driver’s settlement.
Click on Post Selected to complete driver settlement and settlement will be emailed to the driver automatically on the email that is on driver’s profile under Driver list.

After posting settlement click on Settlement Parameters then choose a date range and click on Posted checkbox, then click OK.

Billing & Settlement / Add Deduction


Step 1.

Select a driver on the Driver List and select a load(s), then click on Deduction button

Step 2.

Click on Add button

Step 3.

Enter amount and description and click Save

Step 4.

If you are missing a deduction in the drop-down menu, you can create the deduction through SmartBoard in Administration > Support Tables > Deductions. Please navigate to Administration > How to use Support Tables if you would like additional information on how to create the deduction.

Billing & Settlement / Transfer Deduction


You can move deductions from one driver to another Safety-> Drivers -> “Select driver” -> Deductions

Step 1.

Click on “Transfer Deductions” to switch to Yes.

Step 2.

Select the preferred deductions you would like to transfer.

Step 3.

Select the “Driver” you wish to transfer the deduction to from the Choose Driver drop down, enter the Starting Date of the deduction for the new driver and click TRANSFER


You will receive a notification “Deductions successfully transferred.”

In the deduction history column for the Original Driver the deduction was assigned to, you can see which Driver the deduction was transferred to and when it was transferred.
For example, this is the Deduction History for driver Michael Jordan.
In the deduction history column for the driver the deduction was transferred to, you can see a list of Drivers that were assigned to the deduction in the past, the period they were assigned, how many deductions were taken and total amount.
For example, this is the Deduction History for driver Charlie Johnson.

Billing & Settlement / Discard Deduction


Step 1.

Select a driver from the Drivers List on the Settlement Processing page, select a deduction and click on DISCARD DEDUCTION

Step 2.

Select OK if you are sure you want to discard the selected deduction.

Step 3.

Select a Reason why would you like to discard this deduction and click Close.
There are 4 reasons for discard deduction:
  • DUPLICATE DEDUCTION (when accidently you have entered same deduction twice)
  • VACATION (when the driver is on vacation for a extended period of time and you would like to waive the specific deduction for that certain period of time)
  • SICK LEAVE (when the driver is on sick leave for a extended period of time and you wouldn’t charge him for certain deductions for that period of time)
  • SYSTEM DISCARDED (rarely used for deductions discarded by the System)


Step 4.

The discarded deduction will disappear from the Settlement page and can be found on the DEDUCTIONS CALENDAR.

Billing & Settlement / Deduction Calendar


Click on DEDUCTION CALENDAR under SETTLEMENT tab on the Left Side Menu

All deduction will be marked with different color
  • 1. The green color deductions would represent the deductions that were deducted already;
  • 2. The red color deductions would represent the deductions that are pending and have not been deducted from the driver yet, and
  • 3. The gray color deductions would represent the discarded deduction.


The DEDUCTION CALENDAR can be viewed in two formats: MONTH or AGENDA. Use the filters above the Calendar by Driver, Deduction Type, Paid Status and Frequency to decide which deductions to view on the Calendar.

You can select the AGENDA to display results by year, by quarter or by month and you can download in a .pdf format the shown deductions list.

Billing & Settlement / Add Reimbursements


Step 1.

Select a driver on driver list, select a trip(s) and click on Reimbursement button.

Step 2.

Click on Add button

Step 3.

Enter description, amount and select an account from which to pay reimbursement.

Step 4.

If you are missing a reimbursement in the drop-down menu, you can create the reimbursement through SmartBoard in Administration > Support Tables> Reimbursements. From here you will choose which account the reimbursement will be for and whether it should be included in 1099. Please navigate to Administration > How to use Support Tables if you would like additional information on how to create the reimbursement.

Billing & Settlement / Add Recurring
Reimbursements


Step 1.

Go to Safety -> Drivers-> select the Driver-> click on the Reimbursements button.

Step 2.

Choose your reimbursement type and connect it to a GL Account.

*You can add additional Reimbursement Type under Administration -> Support tables.

Step 3.

Select the Recurring type, enter the Reimbursement Amount and enter Start Date.
Please note: There is also an option to set the reimbursement such as “Referral Bonus” as a percentage of revenue by choosing the “Gross Percent” checkbox. You will enter the % and the Referral Bonus amount will show on the driver settlement.

Billing & Settlement / Email Driver Settlement


Step 1.

On settlement parameters in “Date to” select date when settlement was created and click Billed and click OK.

Step 2.

Select a driver and check a checkbox next to driver’s name and click on Post Selected

Step 3.

Check Email driver settlement and click Submit and settlement will be sent to driver’s email.
To add/edit driver’s email go to driver list under dispatch, select a driver, click Update and enter/edit driver’s email in email field.

Billing & Settlement / Print Checks and Settlements


Step 1.

On settlement parameters in “Date to” select date when settlement was created and click Billed and click OK.

Step 2.

Select a driver and check a checkbox next to driver’s name and click on Post Selected

Step 3.

Click on Print settlement and Print checks checkbox and click Submit and check and settlement will download as PDF files. Save documents on computer or print.

Billing & Settlement / Download Driver Settlement


Step 1.

On settlement parameters in “Date to” select date when settlement was created and click Billed and click OK.

Step 2.

Select a driver and check a checkbox next to driver’s name and click on Post Selected

Step 3.

Click on Print and click on Save as PDF

Download Multiple Settlements as PDF

You can download multiple Driver Settlements as a PDF file and this can be done under both Billed and Posted.
First you need to select the required Settlements you want to download as a PDF.


And click on the “Safe as PDF” button.


All selected settlements will be downloaded as pdf’s.

Billing & Settlement / Set Up Fuel Card Provider


Step 1.

Click on Support Tables under Administration.

Step 2.

Select Fuel Card Provider from the drop down menu.

Step 3.

Click on Add to add the Fuel Card Provider.

Step 4.

Enter the Name of the Fuel Card Provider, connect with the General Ledger Fuel Account, select the Fuel Card Provider Import Template and click Save.

Billing & Settlement / Import Fuel Report


Step 1.

Click on Import Fuel Report under Settlement.

Step 2.

Select the available Fuel Card Provider Import Template and click Choose File. File needs to be .xlsx format.

Step 3.

Click Submit.

Billing & Settlement / Import Toll


Step 1.

Select Import Toll under Settlement menu.

Step 2a.

To import Toll from CSV click on “Choose File”, select the file and click on Submit.
After importing the Toll, all the Toll transactions will appear on the table.

Important note

To have the Toll transactions appear on the Settlement of the driver, you need to put the Transponder number in IPass filter (Safety > Trucks)

Step 2b.

To Import Toll from BestPass choose the dates and click on “Get Tolls”.
After importing the Toll, all the Toll transactions will appear on the table.

Important note

Smartboard will add the Toll transactions in the settlement of the driver through the license plate of the truck.

Billing & Settlement / Export Ach File


Step 1.

Before you are able to export the ACH file for your statements, first you must add bank account information for your company and for your drivers.
1.1. For your company bank account information: Click on Administration > Company Info and enter your Bank information (Account number, Routing number, Bank name)
1.2. For the driver’s bank account information: Click on Safety > Drivers and add the bank information in “Settlement details”

Step 2

Select “Settlement Processing” and in the Settlement Parameters window, click on “Posted” to see a list of all of your posted Settlements. (using the filters you can do this for a specific driver or choose the date of posting).
2.1. Select a statement (can be one or multiple statements) scroll down and click on “Ach file Export”then a window will appear where you will have to confirm the ACH date. Once you have confirmed the date, a notepad will download with your ACH information.